Contact us

Email support

The fastest way to reach us is email: Support@nuvio.com. We read every message and usually reply within 1–2 business days.

What to include

For account or billing issues, send the email address on your Nuvio account and — for payments — the Paddle receipt or order ID. For bugs, tell us what you did, what you expected and what happened, plus your browser and device.

Billing and subscriptions

Nuvio Pro is $3.00 USD per month. Payments are processed by Paddle.com, our Merchant of Record, which also issues invoices and handles tax. Billing questions can go to Support@nuvio.com and we will coordinate with Paddle where needed. See our Refund & Cancellation Policy for how cancellation works.

Privacy requests

To access, correct, export or delete your data, email Support@nuvio.com from the address linked to your account and mention “privacy request” in the subject.

Business details

Nuvio is owned and operated by Abdulelah Albegami, a sole proprietor based in the Kingdom of Saudi Arabia.