Terms & Conditions

1. Who we are

Nuvio is owned and operated by Abdulelah Albegami, a sole proprietor based in the Kingdom of Saudi Arabia (“Nuvio”, “we”, “us”). You can reach us at Support@nuvio.com.

2. The service

Nuvio is a web-based AI chat assistant. It answers questions, drafts and edits text, keeps a history of your conversations, and — on the Pro plan — unlocks additional models and higher usage limits. Nuvio generates text automatically and can be wrong; you are responsible for checking anything important before relying on it. Nuvio is not a substitute for professional legal, medical, or financial advice.

3. Accounts

You can use Nuvio as a guest with a daily message limit. A free account gives you cloud-synced conversations, and an account is required to purchase Pro. You must be at least 13 years old (or the minimum age in your country) to use Nuvio. Keep your sign-in credentials secure; you are responsible for activity under your account.

4. Acceptable use

Do not use Nuvio to break the law, to generate abusive, deceptive, or infringing material, to attack, scrape or overload the service, or to resell access. We may suspend or terminate accounts that do.

5. Nuvio Pro, billing and payments

Nuvio Pro costs $3.00 USD per month, billed monthly in advance and renewing automatically until you cancel. Local-currency prices shown in the app are converted for display; the amount charged is the price shown in your Paddle checkout. Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all orders and handles billing enquiries, tax and receipts.

6. Cancellation

You can cancel at any time. Pro stays active until the end of the paid billing period and is not renewed after that. Subscription fees are non-refundable — see our Refund & Cancellation Policy.

7. Your content

You keep ownership of what you type into Nuvio and of the outputs you receive. We process your conversations only to run, secure and support the service, as described in our Privacy Policy.

8. Availability and liability

Nuvio is provided “as is”. We aim for continuous availability but do not guarantee it, and we are not liable for indirect or consequential loss. To the extent permitted by law, our total liability is limited to the amount you paid us in the three months before the claim. Nothing here limits rights you have under mandatory consumer law.

9. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and disputes are subject to the competent courts of Saudi Arabia.

10. Changes

We may update these terms; material changes will be announced in the app before they take effect. Continued use after that means you accept the updated terms.

11. Contact

Questions about these terms: email Support@nuvio.com.